Contact & Support

Get in touch with the NetPayScale UK computational and editorial team

We Welcome Your Feedback

NetPayScale UK is dedicated to providing NHS healthcare workers with the most accurate, up-to-date Agenda for Change take-home pay calculations possible.

Whether you are a nurse, paramedic, doctor, allied health professional, or NHS Trust payroll manager, we welcome your feedback, correction requests, and suggestions for additional regional models.

How to Reach Us

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Editorial & Calculation Queries

For mathematical discrepancy reports, data source queries, or press inquiries:

[email protected]
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Response Time Commitment

Our editorial team reviews all calculation feedback and typically responds within 24 to 48 business hours.

Reporting Calculation Discrepancies

If your actual ESR payslip differs from our calculator's output, please include the following details in your message to help us investigate:

  • Your Agenda for Change Pay Band and experience step point
  • Your NHS Trust or geographic region (Inner London, Outer London, Fringe, or National)
  • Your contracted weekly hours and unsocial hours breakdown
  • Any local salary sacrifice schemes or non-standard tax codes
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